FAQs

Our manufacturing facility operates under internationally recognized standards covering quality, safety, and environmental management:

• ISO 9001 - Quality Management System
  Ensures efficient production processes and consistent product quality.
• ISO 45001 - Occupational Health & Safety
  Provides a safe working environment for all employees.
• ISO 14001 - Environmental Management
  Focuses on minimizing environmental impact at every stage of production.

These certifications reflect our unwavering commitment to producing high-quality, safe, and socially responsible products while maintaining environmental stewardship.

Yes. Our facility features a fully integrated in-house laboratory, designed to perform comprehensive quality control - from raw material inspection to in-process monitoring and final product evaluation.

Our skilled laboratory personnel are proficient in industry testing standards and product specifications, enabling real-time quality control for fast, accurate, and effective responses to customer requirements.

We also operate a Research & Development lab dedicated to rubber compound formulation and testing prior to forming. This ensures that every compound meets the required technical specifications and performance standards.

Our laboratory is accredited to ISO/IEC 17025, the global benchmark for testing and calibration competence. This ensures:

• Accuracy and reliability of test results
• Credibility of testing processes
• Technical competency of personnel

We conduct regular internal quality audits, utilize internationally standardized equipment, and maintain continuous calibration of instruments. This guarantees that every product verified by our lab meets the agreed quality criteria and instills confidence in customers across all industries.

To assure customers of product compliance, every shipment is accompanied by a Certificate of Analysis (COA) detailing test results against agreed specifications.

The COA provides full transparency, enabling customers to verify product quality and trace performance. This ensures all deliveries meet the mutually agreed quality standards without compromise.

Yes. Our laboratory offers professional oil testing services for external customers, covering both new oils and used oils, including Transformer Oil and Process Oil.

Using internationally recognized testing methods and equipment, we deliver precise and rapid results - whether for evaluating oil condition, verifying new oil specifications, or supporting maintenance decisions. Our service provides reliable data to help customers optimize equipment performance and extend service life.

We supply Transformer Oil and Process Oil with a wide range of packaging options:

• Drum (Standard steel drums)
• Tote (Large plastic IBC containers)
• Local Bulk (Domestic bulk delivery)
• ISO Tank (International bulk liquid containers)
• Flexi Bag (Specialized liquid bags in containers)
• Vessel (Bulk marine shipment)

All packaging and logistics are handled under strict quality and safety controls by specialized personnel to maintain product integrity.

We provide both domestic and international delivery services, including:

• Domestic Distribution - Nationwide delivery with efficient, on-time logistics.
• Cross-Border Transport - Land transport to neighboring countries.
• Sea Freight - International shipping via dedicated logistics partners.

We currently supply to over 35 countries worldwide, with a strong presence in Southeast Asia. Every shipment is closely monitored to ensure safe, timely delivery to its destination.

Our in-house Research & Development team combines advanced technology with market analysis and customer insights to continuously innovate and enhance our product portfolio.

All new products undergo rigorous lab testing to ensure compliance with quality, performance, and market demands before launch.

We are actively developing Bio Transformer Oil to meet growing demand for environmentally friendly and sustainable solutions.

In addition, we are testing Bio-Based Rubber Process Oil, aiming for commercial production soon. Our bio-based products are developed using raw materials sourced from Thai farmers, supporting local agricultural communities and promoting sustainable economic growth.

Our dedicated after-sales service includes:

• Sales Team - Experts in product knowledge and applications
• Technical Team - Providing detailed technical consultation
• R&D Team - Supporting ongoing product improvements
• Customer Service - Coordinating orders and offering first-line assistance
• Logistics & Warehouse Team - Ensuring safe, efficient delivery and storage

We are committed to providing close, continuous support to ensure customer satisfaction with both our products and services.